Order Procedure

Last Updated: [04/22/2026]

This Order Procedure explains how orders are placed, processed, and completed on SellwayBD.

1. Placing an Order

• Customers place orders through a reseller or directly via the SellwayBD platform
• Required information includes:
  • Customer Name
  • Phone Number
  • Full Delivery Address
• Orders must be confirmed before processing

2. Order Confirmation

• Resellers must confirm the order with the customer before submission
• SellwayBD may verify orders via phone call or SMS
• Unverified or suspicious orders may be canceled

3. Order Processing

• Orders are processed within 24 hours after confirmation
• Once processed, the order is handed over to the courier partner

4. Shipment

• After dispatch, customers will receive delivery updates (if available)
• Delivery is handled by third-party courier services

5. Cash on Delivery (COD)

• Most orders are fulfilled via Cash on Delivery
• Customers must pay the full amount at the time of delivery

6. Order Tracking

• Tracking details may be provided where available
• Customers/resellers can contact support for order status updates

7. Order Modification

• Orders can be modified only before shipment
• Once shipped, changes are not allowed

8. Order Cancellation

• Orders can be canceled before dispatch
• SellwayBD reserves the right to cancel:
  • Fake or unverified orders
  • Orders with incomplete information
  • High-risk or suspicious transactions

9. Failed Delivery

• If delivery fails after multiple attempts:
  • The order may be canceled
  • Reseller accounts may be reviewed for repeated failed orders

10. Reseller Responsibility

Resellers must:

• Ensure order accuracy
• Confirm customer intent before placing orders
• Avoid fake or duplicate orders
• Maintain professional communication with customers

11. Contact Us

For order-related support:

Email: [sellwaybd.info@gmail.com]
Phone: [01345299254]
Website: [www.sellwaybd.com]